Return Process - Items Stocked-Out and Return Order Submitted in Merchant-Side (PDA)
Updated on: 27-08-2025 17:50:35

1. Enter [Outbound/Inbound] > Click [Inbound] > [Receive(Return)]

2. Scan return number/tracking number or Click [List] to view the return order

3. Click the item in the return order > jump to [Scan Item] page > fill in the quantity, weight and size of items

4. Back to [Return Order Details] > Check the quantity and bin location of items displayed in the order > Click [Receive and Stock-In]

5. If there is a problem with the order, you can click [Abnormal] to set the order as abnormal order.

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